Inactivity Logs
Session inactivity tracking and resolution status
Total Sessions
5
Resolved
2
Pending / Active
1
Expired
1
Session Log
| Channel | Customer | Status | Resolution Time | Created At | Actions |
|---|---|---|---|---|---|
| #general-support | Alice Johnson | Resolved | 12 min | 09:15 AM | |
| #billing-help | Bob Martinez | Ticket Created | 35 min | 10:05 AM | |
| #project-issues | Carol Wang | Team Connected | 8 min | 11:30 AM | |
| #general-support | David Lee | 2nd Reminder | Pending | 01:00 PM | |
| #escalations | Emma Davis | Expired | 60 min | 08:00 AM |